Outsourcing is an integral part of the IT process and many companies adopt it to bring efficiency and cut cost. Hence, it is extremely important for the companies to know and understand what they need to do and implement so as to get the maximum benefit out of outsourcing. With the industry seemingly on the verge of another recession, outsourcing is getting a strong shot on its arm. CIOs, IT leaders and sourcing managers are on the lookout for means and ways they need to follow to in order to get more from outsourcing.
And help comes at the right time!! Gartner has identified 10 key steps in the sourcing strategy phase which looks like sure winners. So do the following to maximize your benefits from outsourcing:
1. Set context and objectives
2. Assess service delivery 'as is': Assess the organization's current internal and external capabilities.
3. Assess service and multisourcing management capability: Determine the level, position and maturity of the 10 multisourcing competencies within the organization to determine current and required capabilities.
4. Evaluate constraints and opportunities
5. Analyze gaps
6. Analyze external market
7. Conduct scenario planning: Compare the risk and potential value of different sourcing scenarios or models in terms of the organization's requirements and potential direction. Assess 'softer' issues, such as the fit of the sourcing solution to business objectives and
8. Analyze risks
9. Develop business case
10. Construct action plan
It’s imperative for companies to adopt best practices and follow steps that enable them to get the most out of outsourcing. And I see the outsourcing market grow at a fast pace, and it will be great for the Indian IT companies. You might ask why now? I would say because now is the opportune moment. The US and European markets are on a downturn and looking for ways to cut cost but still make profit, hence they are looking to outsource.
Do feel free to share your thoughts!!
1. Set context and objectives
2. Assess service delivery 'as is': Assess the organization's current internal and external capabilities.
3. Assess service and multisourcing management capability: Determine the level, position and maturity of the 10 multisourcing competencies within the organization to determine current and required capabilities.
4. Evaluate constraints and opportunities
5. Analyze gaps
6. Analyze external market
7. Conduct scenario planning: Compare the risk and potential value of different sourcing scenarios or models in terms of the organization's requirements and potential direction. Assess 'softer' issues, such as the fit of the sourcing solution to business objectives and
8. Analyze risks
9. Develop business case
10. Construct action plan
It’s imperative for companies to adopt best practices and follow steps that enable them to get the most out of outsourcing. And I see the outsourcing market grow at a fast pace, and it will be great for the Indian IT companies. You might ask why now? I would say because now is the opportune moment. The US and European markets are on a downturn and looking for ways to cut cost but still make profit, hence they are looking to outsource.
Do feel free to share your thoughts!!
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